Terms of Service

Article 1. Purpose

These Terms are established to define the rights, obligations, and responsibilities between JJaekJJaek (hereinafter "Company") and users regarding the use of the mobile application 'Scannable' and related services (hereinafter "Service").

Article 2. Definitions

1. "Service" refers to the 'Scannable' app and related services available to users regardless of the device (smartphone, tablet, etc.) used. Main services include document scanning, in-document text recognition (OCR), image editing/enhancement, PDF conversion and export, and scanned document management (folder organization, sorting, etc.).
2. "Company" refers to the service provider 'JJaekJJaek'.
3. "User" refers to any person who agrees to these Terms and uses the Service. This Service can be used without separate account registration.
4. "Content" refers to all output created by users through the Service, including scanned images, PDF documents, and edited images.

Article 3. Effect and Amendment of Terms

1. The Company will post the contents of these Terms in the settings screen or linked screen within the Service so that users can easily access them.
2. The Company may amend these Terms to the extent permitted by applicable laws.
3. When amending these Terms, the Company will publicly announce the amendment, along with its effective date and reasons, at least 7 days before the effective date. However, for amendments that are unfavorable to users, a minimum grace period of 30 days will be provided.
4. If a user does not agree to the amended Terms, the user may discontinue the use of the Service.

Article 4. Formation of Service Agreement

1. The service agreement is formed when the user installs the app and agrees to these Terms. This Service can be used without separate account registration.
2. Users may terminate the service agreement at any time by deleting (uninstalling) the app.
3. The Company may restrict the use of the Service in the following cases:
   • Using automated means (macros, bots, etc.) to use the Service abnormally
   • Interfering with the stable operation of the Service
   • Engaging in any other acts that violate applicable laws

Article 5. Privacy and Data Processing

1. The Company strives to protect users' personal information in accordance with the Personal Information Protection Act and other applicable laws. For details, please refer to our Privacy Policy.
2. [Local Data Storage] All documents, images, and recognized text outputs (OCR) scanned, edited, and created by users through the Service are stored only in the local storage of the user's device and are not transmitted to or uploaded to the Company's servers.
3. [Data Ownership] Ownership of all content (scanned images, PDFs, etc.) created by users through the Service belongs entirely to the user.
4. [Data Backup] The Company does not provide separate cloud backup services for users' local data. Back up important documents before replacing your device or uninstalling the app. This advice does not exclude statutory liability for damage attributable to the Company.
5. [Diagnostic and Statistical Data Collection for App Stability] To ensure stable operation and quality improvement of the Service, the Company may automatically collect app crash information, device state information, app start/rendering/network performance metrics, and usage statistics through Google Firebase (Crashlytics, Analytics, Performance Monitoring). Analytics and diagnostics are collected only with your consent to each purpose and may include app installation identifiers. Accepting the Terms alone does not grant consent to optional collection. Document content is not collected for this purpose. Users may opt out at any time in the app under Settings > Info > "Data & privacy" — every feature remains available after opting out, and existing refusals are preserved. A purpose is not collected without confirmed consent. In the initial consent screen, “Agree to all” accepts the required Terms and all optional purposes and continues immediately. Alternatively, accept the required Terms and use “Save choices” to confirm your individual choices. Please refer to our Privacy Policy for details on the items collected.

Article 6. Service Provision and Advertising

1. The Company provides users with the following services:
   • Document scanning using camera or gallery
   • In-document text recognition and extraction (OCR)
   • Editing, enhancement, and filter application for scanned images
   • Image to PDF conversion and export
   • Folder-based organization and management of scanned documents
   • Sharing and saving of scanned documents
2. [Advertising] The Company may display banner ads and rewarded ads (Google AdMob, etc.) on service screens and pop-ups in connection with the operation of the Service. Users agree to the display of such advertisements when using the Service. This clause does not grant consent to personalized advertising or optional analytics and diagnostics collection.
3. [Rewarded Ads] Users may watch rewarded ads to access certain features (e.g., ad-free export). The availability and rewards of rewarded ads may vary depending on the ad network, and the Company does not guarantee them.

Article 7. Paid Services and Refunds

1. [Paid Services] Premium is a one-time in-app purchase permanently removing advertisements and providing the features described on the purchase screen. Existing purchase rights and access to locally stored documents are not revoked solely by changes in regional availability.
2. [Refund Procedures and 48-Hour Full Refund Guarantee by Company]
   • Google Play Refund Request: Within 48 hours of purchase, users may request a refund directly through the Google Play Store app or customer support. Approval of refunds through Google Play is subject to Google's policies and purchase terms.
   • Company's 48-Hour Full Refund Guarantee: If a refund cannot be processed through Google Play, users may contact the Company within 48 hours of purchase via Settings > Info > Cancel & Refund Purchase or by emailing the Company (jcompany.develop@gmail.com) with their GPA order number. Under the Company's customer protection policy, the Company guarantees an unconditional 100% full refund. The timing of fund reversal depends on the applicable payment method provider's policy.
3. [Restrictions on Withdrawal after 48 Hours] After 48 hours from purchase, withdrawal of offers for change of mind may be restricted pursuant to Article 17 of the Act on Consumer Protection in Electronic Commerce and Google Play policies. As Premium is digital content whose provision commences immediately upon purchase, statutory restrictions apply to the extent required advance notices and conditions are met. However, mandatory statutory rights (such as non-conformity with specifications or defects) remain fully protected under applicable law.
4. [How to Request a Refund] For refund inquiries, users may submit an inquiry via Settings > Info > Cancel & Refund Purchase with their GPA order number, purchase country, and reason to the Company email (jcompany.develop@gmail.com).
5. [Revocation of Access] When a refund is completed, the Company may synchronize with Google Play purchase status and revoke access to the paid features. Locally stored documents on the device will not be deleted as part of this process.

Article 8. User Obligations

Users shall not engage in the following activities:

• Infringing on the Company's intellectual property rights or interfering with its operations
• Reverse engineering, decompiling, or disassembling the Service
• Using automated means (macros, bots) to use the Service abnormally or placing excessive load on servers
• Redistributing or copying the Service itself for commercial purposes without the Company's consent
• Creating or distributing illegal content using the Service
• Any other acts that violate applicable laws

Article 9. Intellectual Property Rights

1. All intellectual property rights in the software, design, logos, icons, text, images, and other content included in the Service belong to the Company.
2. Ownership of content (scanned images, PDF documents, etc.) directly created by users through the Service belongs to the user.
3. Users may not reproduce, distribute, or create derivative works from all or part of the Service without the prior written consent of the Company.
4. [Feedback] Feature requests and feedback you submit are voluntary and non‑confidential. By submitting, you grant the Company a royalty‑free license to use them to improve the Service. The Company has no obligation to implement or act on any submission.

Article 10. Limitation of Liability and Disclaimers

The Company is responsible under applicable law for damage caused by its intentional misconduct or negligence in providing the Service. The following explains service limitations and precautions; it does not exclude the Company's statutory liability or your mandatory rights.

1. [Scan and OCR Results] Scanning, OCR, image enhancement, and PDF conversion use automated algorithms and may contain errors or omissions. The Company does not guarantee that every result is accurate or suitable for a particular purpose. Compare important results with the original and separately verify whether they can replace legal, notarized, or other official records.
2. [Local Data and Backups] The app does not provide separate cloud backup. Device failure, replacement, or app deletion may remove data from the app's private storage, so please back up important files externally. This advice does not transfer responsibility for damage attributable to the Company to you.
3. [Updates, Crashes, and Errors] The Company takes reasonable measures to preserve data during updates and operate the Service reliably. When errors are identified, it works to investigate, recover, and correct them. Liability for damage from updates or software errors is determined under applicable law, including the cause and the Company's responsibility.
4. [Device Compatibility] Identical operation on every device and OS version is not guaranteed. The Company explains supported environments and known material limitations. A compatibility issue does not automatically release the Company from statutory liability.
5. [Third-Party Services] Third-party providers manage their own content, including ads. When informed of a problem, the Company takes available steps such as reporting or blocking it. Applicable law governs the Company's liability, including negligence in selecting or managing providers.
6. [Force Majeure] If circumstances outside the Company's reasonable control prevent service provision, liability may be limited only to the extent permitted by applicable law, considering causation and whether the Company is responsible.

Article 11. Service Changes and Discontinuation

1. The Company strives to provide stable Service. However, the Service may be temporarily suspended due to unavoidable reasons such as system maintenance, expansion, replacement, or network failure.
2. If the Company needs to change or discontinue all or part of the Service, it will notify users in advance through in-app notices.
3. The Company may modify, suspend, or change all or part of the Service provided free of charge due to operational or policy needs, and the Company will not provide separate compensation to users unless otherwise provided by applicable law.

Article 12. Governing Law and Jurisdiction

1. Any disputes between the Company and users shall be governed by the laws of the Republic of Korea, without excluding mandatory consumer protection or privacy rights applicable to users.
2. Any litigation arising from the use of the Service shall be filed with the competent court under the Civil Procedure Act of the Republic of Korea.